The funniest Lotus story I have heard in years
I will begin with the following important
points:
1. – This is true
2. – Nothing at all to do with me
3. – Names of all those involved are removed to prevent their removal from
the global gene pool (by death) or at the least some sort of Darwin award.
A businessman has a windows mobile device (Weapon of mass destruction -
whichever you want to call it). He is using (quite happily) Lotus
Traveller to replicate mail/contacts/pim data down. Unfortunately,
he loses the unit and contacts the support desk. The support desk
asks third line support "what do I do to stop his data going to the
device?". He is told to reset the internet password. Support
guy does…. to the SAME password that is there already. Ergo, traveller
is still working.
The businessman is unhappy he lost his
device, but will live on thinking the unit is disabled. Then, he
starts to notice that his contacts are disappearing from his address book.
A few at a time… disappearing.
THEN he notices that new numbers are
appearing in his personal address book – people he does not even know.
The person that "found" the
device had deleted all the entries that were in the address book, and started
to enter his mates’ details. Traveler was still working, so the deletions
and new entries started to go to the businessman’s personal address book.
One of these entries was "Dad",
and had a phone number.
The businessman phones "Dad"
and turns out that he knows him! A frank discussion ensues and a
while later the son, who "found" the device returned it, redfaced…..
I laughed so hard I choked.
Boudewijn Said,
August 27, 2008 @ 6:49 am
I will go with Option 1.. It’s a TRUE story.
Because the support desk is capable of doing the reset into the same password. And lotus traveller is easy to use so.. the child can use it
Peter Smith Said,
August 27, 2008 @ 8:36 am
Reminds me of a similar hand held situation where the CIO of a client complained that “Notes security has been compromised, we must go to Exchange”, as he had mail in his sent view that he hadn’t sent.
He insisted noone knew his passwords and that a “hacker” was compromising the network, sigh.
We checked the mail file read/writes to the time the “unauthorised” mail was sent and there was a burst of updates = PDA sync.
Showed him what we thought had happened, he disappeared and later we found out his nephew had been using the PDA at home and the mail was sent when he connected it up in the office.
Oh, how we laughed.
Lars Olufsen Said,
August 27, 2008 @ 10:15 am
Brilliant story. Quite a few ‘Darwins’ involved, but turned out good in the end.
I guess the morale is “Stupidity is not dangerous”.
Victor Toal Said,
August 27, 2008 @ 12:04 pm
This is a good one, I have several PDA stories to share as well …
Ben Rose Said,
August 27, 2008 @ 1:13 pm
Nice one, thanks for sharing.
Volker Weber Said,
August 27, 2008 @ 1:26 pm
That is one funny story.
But it also leaves me scratching my head. Does Traveler not support Remote Wipe? Or was the admin too stupid to know about this feature?
Keith Brooks Said,
August 27, 2008 @ 3:32 pm
good story, not so far from reality. But it gives another example of why you should have a power on password on your phone
Bruce Said,
August 27, 2008 @ 4:46 pm
@6 – no remote wipe? oy vey.
Paul Mooney Said,
August 27, 2008 @ 5:39 pm
In fairness, Traveler is aimed as a basic mail/pim solution, and it works very well. They never aimed it to be enterprise ready, or advertised it that way. Im sure IBM dont want to piss off Commontime or RIM by doing that anyway.
So, no remote wipe in the product, but they will never have the features that the “daddy” of enterprise mobile mail has. { Link }
Ulrich Krause Said,
August 29, 2008 @ 6:31 am
Does Traveler not support Remote Wipe?
With Version 8.5 it does!
{ Link }