Plantronics Voyager Pro UC v2

Way back in July, I was introduced to this bluetooth headset in Las Vegas.  The device comes with charger, pouch, usb cable and a bluetooth usb plugin for a laptop (if you need it).  It has been on the road with me for many months.  So it’s about time to give a quick review, no?

The headset comes with a few sized earplugs, and it took me a bit of use to find the one most comfortable.  The buttons on the headset are easy to use, with volume on/off just a tap away.  But at first I was hating it on my Mac.  Pairing it over bluetooth was easy, but unless I manually paired and unpaired, I constantly got “A Bluetooth audio error occurred” followed by volume errors and eventually audio products (like Skype) bombing.

It took me a while to figure out the fix.  There are different sound preferences for Sound Effects, Output and Input on a Mac.  You can choose to have one device for input and something different for output etc.  The issue was Sound Effects.  The bluetooth device was enabled for Sound Effects and stayed that way even after turning off the headset.  My Mac beeps a lot.  If the device is not connected, the error occured.  Once I changed it so sound effects were always the Macbook speakers, the problem went away.  Below is the wrong setting.

Once I caught that, everything else worked a charm.  Bluetooth range is a few yards, and sound quality is good.  Battery life is pretty good too.  I have managed 3 hours talk time easily enough without recharge.  The pouch is very handy for throwing into my laptop bag and it is now a permanent part of my travel kit.



  1. Darren Said,

    November 21, 2011 @ 11:45 pm

    I have the earlier version on this one – Plantronics stuff is extremely good. However, in the interest of being balanced, Jabra provide some good stuff too… check out the Jabra Speak speakerphone.

  2. Eric Larson Said,

    November 22, 2011 @ 9:00 pm

    I have this device and have been really happy with it. I like the fact that it can be paired with both the laptop and my cell phone at the same time.

    For whatever reason, I didn’t have to go thru the Sound Effects scenario you mention. I just checked the setting now and Sound Effects are already set to Internal Speakers.

    Mac Tip – If you want a quick way to change the Output/Input devices or get into Sound Prefs, just hold down the Option Key before clicking on the Speaker icon in your Apple Menu Bar.

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