pmooney.net :: IBM's Support on the MS Application analyser

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Has anybody read the latest post on the MS Collab site.... If you have not, please be warned in advance. Deep breaths guys... feel the love... I really don't want to keep having a go at this product, but this type of post just rises me! Lets look at what they say:

"IBM will not support you beyond basic troubleshooting". How the hell can IBM support an MS product? Please tell me. IBM have offered to support to ensure that the emails get to exchange.box. Does that not seem perfectly reasonable. MS are offering 100% support on the installation and configuration of their tool. Is that not the same thing. They are offering to support the MS side of things. Now, if they are not, are they offering to resolve any mail routing issues in Domino land that any customer could have, not matter how big the installation, to ensure their connector works??? Do they have the technical capacity for that. Simple answer for that.
No.

"IBM have pulled support"
Did they ever support the connectors???

"did anyone else notice how the original IBM press release changed? On Tuesday morning is said one thing, on Tuesday afternoon it said something much different… Seems reminiscent of when we had a bad link to the old Analyser & IBM publicly called us on it… huh, interesting? "
Interesting that a technote changes? why?
And it is not like the crap you pulled last year guys. You ran a press release, you did not have a bad link. You pulled it after it was publicly established it did not work. You then tried all sorts of excuses including:
"bad link"
"it linked to the wrong version" (you still pulled the new one)
"we withdrew the beta as we were finished with it"

What does this post achieve. Well. Its FUD to begin with. Well written FUD, but still FUD nonetheless (a pig in an Armani suit is still a pig).

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Comments

1 - I don't know if anyone else has tried this, but when you click join on that site, you get a certificate warning. There is absolutely nothing in the certificate that proves to me (or rather my browser) that it is actually a Microsoft site.

And whay does a simple blog-comment-enabling registration page need to dump something onto my machine that requires that sort of trust level anyway?

Posted by Dave Harris At 16:14:27 On 21/06/2006 | - Website - |

2 - Dave, I will guess you are using Firefox... They don't have the MS certificates by default, so you are asked to trust them.

Posted by Paul Mooney At 16:15:42 On 21/06/2006 | - Website - |

3 - Oh dear.

"This is likely good news for Microsoft customers as this signifies the connector is clearly being deployed, seen as a necessary valuable coexistence tool"

Could this not also include customers that are migrating from Exchange to Domino who need to co-exist during transition?

I used a previous version of the connector when I migrated an organisation from Exchange to Domino.

The good news for me, as a Microsoft customer at the time, was I was able to dump Exchange for a more versatile, robust and reliable platform.

Posted by Chris Fogarty At 15:54:23 On 21/06/2006 | - Website - |