The BP301 session, which Gab and I wrote and presented called “Leveraging all the entitled software you never knew you had with license subscription” is now available for download on my resources page.  I must say, we are still both shocked at the feedback being received for this session.  We were out of our comfort zone but tried to create and present a session on Licensing “for the layman”.  Attendees seemed to really enjoy it.  It’s not server creation, or even Social!, but contains value in promoting the potential value of maintaining subscription.

And today

• Make some slight adjustments to my Adminblast presentation.  Work on the (very) few demos that will be in the 60 minutes of madness
• Send reminder emails to customers (LS week is one of the few weeks were we are very hard to get hold of)
• Continue to read/review the Sametime Administration book
• Make list of “things to buy for people while in US

I got an incredible email today from a Penny Arcade reader. Dave shared with me an email chain between him and Ocean Marketing (the folks behind the Avenger controller) Trust me when I tell you that this is one wild ride. I’m serious, Mr. Toad would look at this ride and just give a slow clap while shaking his head. I have tried to arrange this as best I can in chronological order. I’ve also removed email addresses and other private information. So let’s just jump right in, here is Dave’s first mail to Ocean Marketing:

Wow.. just wow.  Via Leo.

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And it continues.  Also on Twitter.

We live in the noisiest time in history

In digital and email, everyone is competing for your attention and nobody has the time to read what you are sending

Not getting replies to email messages you send? Here are 10 potential reasons why

This week I spent two days working with a mix of messaging, infrastructure, server, operations, mobile and device teams on a site in Cleveland. Obviously names are never mentioned (You know who you are) but I noticed two traits in the company which I sadly find unusual.

They really liked their job and their company
These guys were interested in providing the best service for their user-base. They wanted them to have the best experience and to do their job as easily as possible. Their turnaround time on responding to requests was most impressive.  No complaining or bitching about the company or each other.  They *liked* working there.  They *liked* their bosses.  They respected each other.  No grumps.  No bitching.  Open comments about how the company is a great place to work.

They design and build in the USA
Unfortunately, the mantra surrounding the USA as a “consumer nation” is something I frequently find to be true. Most companies I deal with are service based and typically production is offshore. That can be physical production or technical back end support provided in a cheaper country. Not here. They build their product for the USA market in the USA. Not only that, they took pride in actually doing so.

Two things I felt compelled to blog about. Shame that either of them are rare.

Murmuration from Sophie Windsor Clive on Vimeo.

I bet Google’s team wishes that native apps were passé, seeing as it had to claw back a malfunctioning iOS app from the market on Wednesday. If if weren’t for the fact that its customers insist on having a native app – if only they were happy to use a mobile web browser – then no one at Mountain View would be worried about their jobs. But they are

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Back Monday.

While on a short run