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Customising the error that comes up on the Notes client

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After the clustering presentation at Lotusphere, I was reminded of a tip I totally forgot about by an attendee (thank you for the email Jason Michels).  It is most definitely worth a SNTT post.

In a clustering environment, it is typical to get users to escape out of a database and go back in for failover to occur correctly.  This is not exactly the case in ND7, but it is a safe way to go with a load of users if the helpdesk is swamped.  Of course, the error on screen for the users is not that helpful.  How many people have seen thisA picture named M2

(known as Error 0807)

or

A picture named M3 ..
(known as Error 0A02)

What can you do?

Add these lines to your notes.ini

Err_0A02=Your e-mail server is no longer responding.  However, you may be able to switch to a backup server and continue working.  To do this, you must close your mail file and re-open it.

Err_0807=Your e-mail server is no longer responding.  However, you may be able to switch to a backup server and continue working.  To do this, you must close your mail file and re-open it.

Now you get this...
A picture named M2

Of course you can push this out to your client's notes.ini using a policy.. Sweet!

Posted by Paul Mooney On 01/02/2007 | Digg This |

Comments

1 - Bob Balaban still has a database online with all error messages in them:

{ Link }

Unfortunately, these do not have the hex code associated with the errors.

Posted by Gerco Wolfswinkel At 17:18:25 On 26/03/2007 | - Website - |


2 - Wow, thats cool!!!! Since I use (and sell) ICODEX ClientGenie for my customers, I even have a very easy way of pushing those notes.ini entries down.

A very useful tip!

Posted by Gregory Engels At 10:33:10 On 07/02/2007 | - Website - |


3 - Good tip, thanx.

You can even get past the language requirements in some countries.

Posted by Franco At 13:04:02 On 02/02/2007 | - Website - |


4 - How is that possible to have worked in Notes for soooo long, and still not know of something as elegant as this ini setting? Thanks, Paul !

Posted by Jack Dausman At 20:18:06 On 02/02/2007 | - Website - |


5 - @3 - Jack, while I think this is really cool, I don't know if I'd describe it as "elegant." I mean, that's pretty much an uber-hack as far as I can tell.

Now, if I had a list of all the error codes in the EVENTS.NSF on the server, and I could specify the messages there, and the client would automagically cache them or something -- THAT would be elegant. Emoticon

Posted by Nathan T. Freeman At 20:49:35 On 02/02/2007 | - Website - |


6 - And what this may also make you able to do is customise *any* notes error message, right ?

Mmmm...

---* Bill

Posted by Wild Bill At 00:26:33 On 02/02/2007 | - Website - |


7 - Oh, this is a very very great tip... I really hate this "An error was encountered while opening a window."... now I can overwrite it... thanks Emoticon

Posted by Bastian Wieczorek At 22:35:29 On 05/02/2008 | - Website - |